Among my preferred things I get to carry out in my function at Cisco is discuss our incredible consumers. In truth, I generally get the honor of composing the blog site about our CX Consumer Hero Award Winners at occasions like Cisco Live 2023 a couple of weeks back.
Having the ability to commemorate our consumers’ successes is constantly an emphasize at occasions, however client development, effort, and engagement with Cisco Consumer Experience (CX) aren’t restricted to simply a handful of huge occasions each year. Those efforts continue all the time, every day of the year.
I likewise have the honor of leading a group of experts who recognize consumers with incredible stories; engage with those consumers; and release a wealth of amazing CX client stories throughout the year. With that in mind, I am going to share a lot of these stories with you, in between our big client occasions.
First Off is a current story from Spear Technical College in South Carolina. As the biggest technical college in the state, Spear Technical College has almost 12,000 trainees registered each year. Previous trainee, and existing CIO of Spear Technical College, MG Mitchum was seeking to offer safe, available, and ingenious instructional services. He and his group dealt with Cisco Solutions to offer a smooth experience for trainees to gain access to information and find out more efficiently.
I can rave it, as it’s an excellent story, however I can not inform it any much better than MG Mitchum himself. I motivate you to take a minute and hear what the CIO needed to state about dealing with the Cisco Solutions group.
As you saw, Spear Technical College required to offer a safe network experience for trainees. They had a minimal set of resources, including IT personnel, and they still required to release brand-new innovations without interfering with service. The CX group had the ability to assist Spear Technical College with those difficulties, and most significantly, they assisted the college optimize its financial investment in Cisco items they currently owned. If you wish to see the complete suite of Cisco options utilized in this story, you can get more information on our ” Firmly providing education at Spear Technical College” story page.
Obviously, this is simply one picked emphasize from all the fantastic CX client stories I get to see routinely. To check out more of our client stories, please visit our Consumer Stories Index— a brochure of stories highlighting how Cisco services consumers are changing and innovating to drive effect in their companies and throughout the world. I’ll continue to choose a few of these to include along the method.
More significantly, if you have an interest in sharing your own client story, get in touch with us at [email protected] We ‘d like to speak with you. Stay tuned and follow @CiscoCX on Twitter for more CX updates.
Do not have a story to inform right now? Our group can assist you construct it, together with your network.
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